Position: Receptionist

Position: Receptionist
Location: Grand Junction, CO
Type: Full Time
Wage: $15-20/Hour

Do you want to be part of a growing practice that offers cutting edge treatments and products? Our practice values excellent patient service, state of the art technology, and continuing education. Our focus is comprehensive care with the connection between dentistry and overall health. We're committed to the success of our business, and seeking an outgoing team player who understands what it takes to make a great patient experience!

Job Responsibilities:

• Create a truly great patient experience from first touch to last
• Answer phones promptly
• Schedule appointment; follow protocol
• Greet patients with quality customer service
• Update all personal and insurance information
• Establish and maintain patient records and files
• Generate registration paperwork
• Triage appointment for staff
• Issue new patients paperwork, enter and double check all information in database
• Check family records for any family member that is past due for recall and schedule them
• Call insurance companies 2 days in advance for insurance verification for NP'S and all hygiene patients
• Confirm appointments 48 hours in advance; use dialogue to minimize cancellations
• Triage calls and appoint people appropriately; Emergency exam vs comprehensive exam
• Help maximize hygiene department production by keeping patients scheduled and reactivating previous inactive patients

Job Requirements:

• Education - High school or equivalent
• Dental Office - 1 yr. (Strongly Preferred)
• Receptionist - 1 yr. (Required)
• Insurance billing experience; Medicaid & Dental - 1 yr. minimum
• Proficient in the Dentrix program with regards to front desk operating protocol (Required)
• Knowledgeable on Dental insurance claims, from submission to reimbursement (Required)
  
• Background Check
• Drug Test