Position Title: Customer Support Assistant
DOL Position Title:Customer Support Assistant
Exemption Status:Non-Excempt
Telecommuting Eligible: Yes
Full or Part Time: As appropriate
Incumbents: Open
Supervisor: Mike Usrey
Starting Wage: $15.61/hr.
Provide customer assistance by responding to customer emails, messages, and phone calls regarding pre-sale and order-related queries as well as contacting customers post-sale and triaging emails, messages, and phone calls as appropriate.
✔High school graduate or equivalent work experience.